Wednesday, January 19, 2011

News from the Bakery

January is zooming by here at the Bakery!

It is so wonderful to be in a new year with new opportunities and always new cakes to be baked.

After the unfortunate event of our oven going down for two shifts on December 18, we worked like mad to catch up. It was just devastating. With only four days to go it was an impossible feat. So we spent the two weeks following December 25, calling all of you who did not receive your orders.Thank you to the many of you who were so very understanding and comforted us. We needed your kind words to pick us up and keep us going. It would have been a perfect Season if this had not happened.

So what does one do when such a disaster occurs? How does one plan not to have it happen again? Well, for one, you always must have one more oven than you need. And, you need space for that oven.

So, I did what anyone, who is always striving to 'do-it-right.' would do...........
I bought a much, much larger building to move the business to. Yes, I did!

By this time next year we will be baking and shipping all of our cakes out of Spartanburg, SC. Our Bakery storefront here in Annapolis will stay open and continue to serve the local following we have so enjoyed here.

It will be the most intense year of my life as I juggle Annapolis and Spartanburg and strive to build out a Bakery with stronger systems to insure we always have a back up.

All my decisions lead back to you, how to best take care

of your needs and how to make you happy.

So here goes...........chin up.........nothin' to it but to do it!


Thank you for your continuing support,

Caroline
Caroline Ragsdale Reutter
Caroline's Cakes

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